| For order |
・ We receive order from both mail and order form. ・ For customers who order by mail, please provide the following information. ・ You may copy the order form. ・ We will send order confirmation email within 5 days. If it does not reach you, please re-order again. (We may fail to receive your order due to server problem). ・ If you order for the 2nd time onwards, you only have to provide your email address and name. ・ The product will be delivered in 5 days or 1 week, depending on the stock. If it takes more than 1 week, we will notify you by email. ・ We also provide service on changing the size and changing the parts (earrings → pierce or pierce earrings → earrings) We will do our best to tailor to your request. |
| Privacy | We will not expose your personal information to other people. |
Order format |
Items marked with * is mandatory entry. Please state "Product Order" on email topic. 1 name* 2 address* (〒 ) 3 tel. nember 4 e-mail address* 5 age (if possible) 6 occupation 7 *product number (Please indicate the colour if applicable) 8 *size 9 comment If you have any special request on size etc., please write it. Who want to use autoformat for order, click HERE Also We would appreciate how you know this page. |
| Payment method |
If it is normal post, the delivery charge is 80 yen. We will notify you the delivery charge after receiving your order (if the product is expensive, or if it needs guarantee, the delivery charges may be higher. We can also deliver by speed post/ express delivery. We may also deliver according to your wants) Please pay the product price and delivery charge within 1 week upon receiving order confirmation email. You can make your payment at bank or post office. Please provide your full name. The customers are responsible for paying the service charge. 振込先 三井住友銀行 阿佐ヶ谷支店 792 普通 6513108 キタガワ ケイコ |
| Goods return |
You may return goods within 8 days after delivery. The customers would be responsible for postal charges. Please write "Goods Return" on the email topic. Please do not return the goods under these situations 1 Damage of goods caused by the customers 2 8 days after delivery 3 Used goods Thank you for your cooperation. |
For those who do not prefer Internet Shopping:
If you do not feel comfortable for electronic payment transaction, please
state it in the email.
We may help relieve your worry after phone conversation.
We may meet customers who want Ordermade according to specific request.